The Women’s Aid Organisation (WAO) is a leading advocate for ending violence against women and advancing gender equality in Malaysia. Recognizing that over 800,000 Malaysian women in relationships experience domestic violence, WAO is dedicated to addressing the deeper issue of gender inequality. Their mission is to promote women’s rights, worth, and dignity, ultimately eradicating violence against women.

Established in 1982, WAO founded Malaysia’s first domestic violence shelter and has grown to become the largest service provider for domestic violence survivors in the country. Each year, they reach over 3,000 women through their Hotline and SMS/WhatsApp line (TINA), providing information about their rights. WAO also offers shelter to over 100 women and children annually, ensuring a safe refuge for those fleeing abusive homes.

WAO’s commitment extends to providing comprehensive support, including emotional assistance and access to services from various agencies. They actively raise awareness and challenge societal norms through exhibitions, campaigns, and community training, aiming to create a more equitable Malaysia for women.

Influenced by women’s experiences, WAO advocates for improved laws and policies in partnership with government stakeholders like the Ministry of Women, Family, and Community Development. They work to train frontliners and leverage international mechanisms like the Convention on the Elimination of all forms of Discrimination Against Women (CEDAW).

WAO values respect, inclusivity, accountability, teamwork, and courage. They encourage individuals to seek their support through the WAO Hotline or TINA for assistance. For WAO, it’s not just about addressing violence; it’s about creating a society that respects women’s rights and dignity.


The Women’s Aid Organisation (WAO) ialah sebuah pertubuhan bebas, bukan berasaskan agama, dan bukan kerajaan di Malaysia yang bertujuan untuk mengatasi dan membanteras keganasan terhadap wanita. Pertubuhan ini telah memainkan peranan penting dalam bidang ini, dengan menubuhkan rumah perlindungan untuk mangsa keganasan rumah tangga Malaysia pada tahun 1982 dan kini merupakan penyedia perkhidmatan terbesar untuk golongan mangsa keganasan rumah tangga di Malaysia.

Misi WAO adalah untuk menghentikan keganasan terhadap wanita dan mempromosikan kesaksamaan gender di Malaysia. Pertubuhan ini melihat keganasan sebagai simptom masalah yang lebih mendalam iaitu ketidakseimbangan gender. Keganasan berlaku apabila hak, nilai, dan maruah wanita tidak diiktiraf.

WAO menyediakan berbagai perkhidmatan, termasuk rumah perlindungan, khidmat nasihat telefon, dan kempen kesedaran masyarakat. Mereka memberi perlindungan kepada lebih dari 100 wanita dan kanak-kanak setiap tahun, memastikan bahawa wanita yang melarikan diri dari rumah tangga yang berkeganasan mempunyai tempat yang selamat.

WAO juga berusaha untuk meningkatkan kesedaran dan mengubah cara berfikir masyarakat. Selain itu, mereka berusaha memperbaiki undang-undang dan dasar serta bekerjasama dengan pelbagai pihak termasuk Kementerian Pembangunan Wanita, Keluarga, dan Masyarakat untuk memerangi keganasan berasaskan gender. Dalam usaha untuk mencapai perubahan yang berkekalan dalam masyarakat, mereka juga melatih kakitangan seperti polis, pegawai kebajikan sosial, dan profesional kesihatan untuk menangani isu-isu keganasan rumah tangga.

Kami juga menerima maklum balas melalui emel daripada semua individu yang berminat untuk menyumbang pendapat mereka. WAO memandang rendah keselamatan dan hak peribadi seseorang dan mempromosikan kepelbagaian pendapat.

Jika anda memerlukan bantuan, hubungi Hotline WAO di 03 3000 8858 atau SMS/WhatsApp TINA di +6018 988 8058.

Learn More

Women’s Aid Organisation (WAO) or Pertubuhan Pertolongan Wanita

[email protected] ; [email protected]Email
www.wao.org.myWebsite
+603 7957 5636Phone Number
+603 7957 0636Phone Number
Established since 1982Year of Establishment
PPM-001-10-08041983Registration Number
P.O. Box 493, Jalan Sultan, 46760 Petaling Jaya, SelangorAddress
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